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Testimonials

Protecting Your Experience

SALES


August, 2016

After a very unpleasant 6 month listing with another Real Estate agent in Ballarat and still not having sold, we decided to contact Jason Gigliotti. He gave us his advice about selling our home with him. He was very professional, pleasant, truthful and a happy type of person. He said, he thought it wouldn’t take very long to sell and after 1 ½ weeks it was sold. Jason is exceptionally good at his profession and we recommend him to our family and friends. We wish him every success in his Real Estate career.

Robert & Helen Cooper, Alfredton


July, 2016

Please accept my sincerest thanks on the successful sale of my home in Cuthberts Road, Alfredton. This is a result of your hard work to achieve this outcome. My property had been previously listed with another agent, the advertising/marketing campaign did not generate a lot of interest from buyers and no offers were forthcoming. I contacted Christine, and signed up with her as she has a great reputation as an agent who can sell a house within 30 days. Christine made an accurate and honest assessment of the value of the house on the market. Christine was hands on from Day 1 of the marketing campaign, she supervised the photography of the house, and the photos were amazing. The advertising/marketing campaign was very successful with good numbers of potential buyers attending the opens. On the third week of the campaign Christine signed up the buyers for the house at the advertised price, unfortunately these buyers could not get the finance. Christine assured me that it would be only a matter of time before the next buyer signed a contract. Christine and her colleagues did a lot of behind the scenes prospecting for a buyer for this property. The house was re-advertised and at the 2nd ‘open home’ Christine had achieved the sale of my house at the listed price, and the contract was signed on the same day! I would highly recommend Christine Browning as an experienced real estate agent who is fully focussed on achieving the best possible outcome for her vendor.

Linda Christian Alfredton 


June, 2016

As a builder and developer we have dealt with a majority of the real estate agents in Ballarat over the years, but to our dismay, Harcourts hasn't been one of them. I say this because our most recent sale was handled by Peter and the whole experience was beyond our wildest expectations. Right from the first contact Peter was highly professional in the way he organized and planned the sale of our property. The result was we obtained our asking price to our targeted type of buyer (we didn't want to sell to an investor) all in the space of 5 days! I haven't ever been more happy with a real estate agent. I couldn't recommend Harcourts and Peter more highly!

Tony & Bev Harris, Ballarat


October, 2015


The Harcourts staff involved with our property 'walked the professional talk' and we felt we were given silver service even though our property was not the top end of the market.  Nothing was too much trouble and everything was followed up and communicated to us in a timely manner - it was not only an experience it was a pleasure!  Their efforts were very much appreciated!

Jo & David Werda, Smythes Creek


June, 2015


We acknowledge the fact that a successful sale comes about not only by one person but, by the dependency of the whole team working together and implementing each and everyone's area of expertise. We are more than confident that this has happened at Harcourts.

We would like to convey a "special" thank you to Jason Gigliotti and Christine Browning as these were the two authoritative people that we mainly had dealings with.

Bruce & Judy Lyons, Ballarat



May, 2015


We would like to express our sincere thanks to Harcourts Ballarat for a truly first class service. Our agent, Tim Menz has proved himself to be a truly caring professional with a second to none, can do attitude. Tim has expert knowledge of the marketplace and kept us fully briefed throughout the process. He was available at all hours of the day to give advice and answer any questions that we had, ensuring a smooth, stress-free selling experience.

We would have no hesitation at all in recommending Tim and Harcourts to any of our friends.

Sharon & Andrew Charles, Cardigan Village
   


February, 2015


The agents were knowledgeable, friendly, upfront and had good negotiating skills.   Felt like I was treated with respect.  Overall, a very positive experience that was fast, efficient and for a price I was happy with.


Ani & Andrew Mebalds, Ballarat


Christine Browning was very competent and efficient with a very warm manner and I found her to be professional, personable, positive and productive.  The office admin was also very professional in any interactions I had.


Murray & Jo-Anne MacDonald, Ballarat


Gerard was fantastic, our overall experience was great and we were contacted weekly with updates on any interest in the property and also who had requested contracts for the auction.  The auctioneer (Gerard) did a brilliant job and achieved an excellent result.


Michelle & Aaron Hill, Ballarat



September, 2014


A professional approach, with clear advertising options presented on quality paper with Harcourt's logo and branding clearly defined. All the team at the Ballarat office were very professional and approachable. Christine Browning is trustworthy, honest in her guidance and transparent in her actions taken in selling our home.  I have lived in my family home for twenty years and this is the first time we have sold realestate. We felt that we could trust Christine and the Ballarat office team to get us the best outcome whilst being ethical in their approach and their commitment to selling our home. We were provided frequent updates and ample notification for bringing a prospective buyer through the home. We are delighted with the outcome.


Antionette & Greg Burgess, Ballarat

 


We sold our property recently through Harcourts and we can't express our gratitude enough for all the hard work, persistence and positivity provided by Tim Menz. Both my husband & I were very pleased and thankful to have worked with Tim and Harcourts.  Thank you again, we couldn't be happier with the end result.


Wendy & Trevor Bosher, Cardigan

 


Excellent job by Peter as our home sold the same day we listed it, so there was no need for marketing/photos/open houses. With 3 small children this made the sale process very easy. Peter also got an excellent price for our property which we were very pleased with.


Michael & Ashling Lancey, Ballarat





June, 2014


I felt the Agent was very switched on, very aware of the current market when valuing our home for sale, a true professional at all times and quite genuine throughout the period of selling our home. It was non stressful, an overall pleasant experience which drew to a close much sooner than we ever expected.


Mal & Jenny Schmidt, Ballarat North



May 2014


Our Agent was excellent to deal with, kept in regular contact, and just made the whole transaction a positive experience. We were quite dissatisfied with other agencies and agents in the area, and wouldn't hesitate to refer Martin Huntley based on our excellent experience and result.  Our experience with Harcourts Buninyong can be summarised as exceptional professionalism with genuine country style warmth and cheer in all aspects of the transaction.  


Doug & Jenny Edmunds, Buninyong



April 2014


Communication was A+, the house was sold quickly, our agent was very helpful and professional, we couldn't speak more highly of him. We would highly recommend him to anyone. His communication skills were superb. We would definitely use Harcourts again if we sell another property.


Dean & Erin Hrymakowski, Wendouree



February 2014


I don't tend to recommend anyone for anything, but Harcourts would be positive if I did. Happy to not have been contacted too often.  Other agents were hounding with SMS and email, even after I asked to be removed from lists. Harcourts allowed me to contact them when I wanted to see something, which is what I had requested. Thanks.


Lauren Fortington, Ballarat



January 2014


Service felt personalised - which does not reflect many others' experiences with real estate agents. Very positive response by the Harcourts Team as a group who visited - felt that we had several interested agents on our team. Felt like a "whole" service. Great level of accessibility - out of hours.  Initially we felt that perhaps agents would not "get" the uniqueness of our property - and we needed a very good sale price to move on. And someone who would "hold our hands" as we came to terms with leaving a lifestyle property - not just a house. Our Agent was quiet, thoughtful, sensitive, enquiring, willing to listen, and able to gently make suggestions or put in new considerations. This worked well to dispel previous experiences of being disrespected or feeling "done over". It also allowed us to feel we were in control of the process, especially the timing. Taking only a couple of days to sell was not anticipated though - nothing prepared us for that!


Ollie & Jackie Mebalds, Mt Helen



PROPERTY MANAGEMENT


August 2016

Harcourts provide a prompt, professional and reliable service. I have been very happy dealing with Dean & the Harcourts team.

Simone Bawden, Ballarat


Lauren is very helpful and always delivers on her promises.

David & Samantha Clarke, Delacombe


July 2016

I am writing to express my sincere appreciation for the professionalism and understanding shown by Lauren recently. Lauren has managed an extremely difficult situation efficiently and with great sensitivity and achieved an outcome of significant importance. Needless to say, we are very happy with the outcome and will be recommending Harcourts to others for their property management. In addition, the reception staff were helpful and responsive at all times, and we want to acknowledge the importance of timely and accurate communication in resolving challenging circumstances. My thanks to you all.

Imogen Stockton, Snake Valley


Extremely happy with the service and professionalism of Katrina.

David Wicks & Cameron Turner, Baulkham Hills, NSW


June 2016


We purchased our property through Harcourts and Harcourts are managing this on the rental market. Our experience thus far with Harcourt's personnel has been excellent and the professionalism of everyone we have dealt with has been fantastic. Well done everyone! We value and appreciate the customer service we have and continue to receive. Thank you.

Gina Lyons & Dianne Sharpe, Daylesford


Very professional, reassuring and always on top of everything. Making the whole process very easy.

Richard Anthony & Vasiliki Kane, Delacombe



May 2016


Friendly and professional service and worked quickly to find good tenants for my property.

Ryan Lloyd Jones, Balmoral


I was referred to Harcourts after having difficulty leasing our property with another agency. Within the week of changing to Harcourts we had leased our property after trying without success for over 2 months. The service was professional with advice I felt was trustworthy. Thankyou again for your ongoing work.

Nigel Rogasch, Ascot Vale


April 2016


We have just begun using Harcourts to manage our property and have found them to provide exemplary service in all aspects of property management.

Timothy & Danielle Blomeley, Pura Pura



I am more than happy I have brought my house with Harcourt's and Brenda was absolutely wonderful, and now I am renting my house out with Harcourts through Sam Smith and she has been so helpful, I would highly recommend Harcourts to everyone 10/10 

Robyn Creelman, Miners Rest



March 2016


The contact I had with Harcourts was great. Unlike other agencies I'd contacted they got back in touch with me about my property and organised an inspection quickly. The turn around to rent the property was amazing only one week so I was very impressed. All the paperwork was handled efficiently and effectively.

Alana Kierce, Ballarat



February 2016


Helpful, patient, good experience buying the home for an investment and then leasing it out
All went reasonably smooth.

Wayne & Narelle Jolly, Ballarat



December 2015


Harcourts, and specifically Katrina, have been great to deal with. The whole process was very smooth and effortless, and I was always kept informed as to where the process was up to.

Fleur Ryall, Napoleons



Katrina has been extremely professional and easy to deal with. From my numerous conversations, she has always been upfront and professional. Considering she must deal with a hundred pains in the arse each day, that is rare!!

Craig Wilson, Beaufort



September 2015


Great experience. Recommended by my Buyers Advocate and I've been so pleased.

Denise & John Perkins, Chadstone



June 2015


The overall service from selecting tenants, rental statements, maintenance issues, inspections are always of a high standard.  The staff are very organized.  We have a long history with Harcourts and they have never let us down.


Tracey & Anthony Murphy, Wattleflat



May 2015


When we first wanted to rent our property we spoke to another agency but didn't think they would work enough for us.  My husband Murray knew Julie when she was at Harcourts and decided to go through her. We've been happy with the results.  We operate a conveyancing business in Geelong but wanted an investment property in Ballarat.


Murray & Sandra Grills, Geelong



Katrina Weidemann - Property Manager is very efficient, professional, helpful and friendly.


Xavier & Tracey Grima, Albanvale Victoria



February 2015


Our Property Manager Stephanie is excellent to deal with, she is professional, time sensitive on call backs and above all reliable and very competent.  She knows the profession very well.


Ashley Finch, Ocean Grove


December 2014


Stephanie was outstanding in keeping us informed.  Her professionalism and bright bubbly personality is to be commended!  Well done Steph and Team Harcourts!!


Kate & Graeme McDonald, Ballarat



We have found Harcourts to be very professional and would recommend them definitely. Our parents both bought and sold with Harcourts and also found them very professional and extremely friendly.


Collin & Kerry Bootsman, Cardigan Village



After being neglected and having an empty rental property for two months with another Agency, I contacted Harcourts after a friend suggested they had a good reputation. I immediately felt I could trust Katrina and her team. The customer service was great and she kept me informed every step of the way. The house is now leased and I am really grateful to Harcourts.


Bronwen Clark, Horsham



We bought our first investment property through a buyers advocate and the location of the property has caused some challenges. Katrina Weidemann has been a huge support with her prompt service, detailed knowledge and advice. Due to her, and the support of her team, my experience has been a very good one!! Katrina Weidemann has provided exceptional service to me. The experience I have had would have been a lot more stressful if it hadn't been for her support, advice and experience. I would recommend Katrina to anyone!


Timothy Higginson, Cheltenham



October 2014


With the most recent experience of renting our property, I could not fault the service we received from Stephanie. She kept me up to date at all times and was always well informed when I asked any questions.


Karen & Alan Goldsmith, Ballarat


September 2014


Totally professional and down to earth, from purchasing an investment property through to sourcing a suitable tenant. All done without feeling pressured into decisions. Generally made to feel at ease with the whole experience.


Neil & Debra Grigg, Moama

 


My experience with all staff I dealt with at Harcourts was extremely positive. Phone staff were efficient, polite and courteous at all times. In particular I would like to commend Katrina Weidemann for her high level of professionalism and her can do attitude. A very big thank you Katrina.


Belinda White, Ballarat



August 2014


We found dealing with Harcourts to be professional, prompt and a good experience. Nothing seems to be to big or small.


Susi & Robert Di Palma, South Morang



June 2014


I have only just given my property to Harcourts to manage, but Katrina has a good reputation and she has been down to earth and excellent so far.  I have found her to be efficient and she understands my values as an owner.

Margaret Foulds, Kew

 


I chose Harcourts because of their professionalism, they are easy to deal with, & provide prompt service. When I renovated my property a few years back I contacted several property managers to assess my unit. It was a difficult time (Christmas) and everyone seemed busy. Katrina from your Ballarat office made the effort to drop by and actually gave me an excellent rental appraisal and I've been extremely happy with their service ever since. Previously I dealt with another R/E Agency which was fairly mediocre. My current Property Manager is Sam Smith who I am more than happy with.


Kath Lawson, St. Kilda



May 2014


Harcourts Property Management have been professional and helpful from my first contact with them.  The Property Manager, Katrina was honest and helpful when she inspected my rental property, and listened to my concerns and requests. She kept me updated at all times regarding the search for a suitable tenant. Although it took a couple of weeks longer than I would have liked, Katrina found the tenant that fitted my requirements.


Marcel Mayne, Mt Clear



March 2014


Efficient, effective, professional and friendly service.  Through all my contact with the Harcourts staff I have been considered as an individual and all my needs have been met.


Andrian Misseri, Sebastopol. 


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